What The Dogs Think of Us

"Victoria and her staff have been watching our dog Elwood for the past few years.
Elwood now has a medical condition that restricts his playtime with his friends.
Victoria always makes sure that Elwood is comfortable, gets the appropriate amount of excercise and tons of lovin’. There was no one before and certainly no one at this time that we would let Elwood stay with." - Elwood  and owners, Tracy and Venita

Read more reviews from
happy customers on Yelp

 

FAQ

 

Daycare

What does Daycare include?

Our Daycare dogs enjoy all-day play in our 2000 sq. ft. indoor dog park, belly-rubs, ear massages, and personal attention.  While many of our dogs enjoy playing, many also prefer to nap in one of our many open spaces, or simply follow us around doing chores.  It makes them feel at home.

Do you have half days available?

Yes.  A half-day is 5 hours or less and we offer them 7 days a week.

Should I bring my dog's food? Can you accommodate special dietary needs?

Yes. We like to keep dogs on their own schedule and formulas. We have a fully stocked kitchen so we can refrigerate, freeze or heat up anything for your dog. If you forget your dog's food, we always a grain-free food on hand for $3/cup. 

Do you provide a discount for frequent daycare visitors?

Yes, we do! If your dog attends daycare more than once a week each month, you will automatically receive a discount on your monthly bill. 

 

Boarding

What is included in Boarding my dog?

Our Boarders enjoy all the benefits of our daycare dogs with the addition of spending the night with their friends both canine and human.

What do I need to bring when my dog is staying overnight?

We ask that all Boarders bring their own food. We measure everything, so we ask that you not pre-portion. No bowls are needed.  You may bring treats, toys, but we do not give out SQUEAKY TOYS or BULLSTICKS, PIG EARS or RAWHIDES. With your approval, we can provide a frozen peanut butter kong instead!

What if my dog runs out of food? 

We are always stocked with grain-free dry food, which, we charge $3/cup for. Alternatively, we will go out and retrieve your dogs preferred formula. A $20 service fee and the cost of the food will be applied to your invoice. 

My dog sleeps in a crate at home. Can I bring it in?

We have crates of all sizes and styles that your dog is free to use.  If your dog prefers their specific crate, you may bring it. 

Are you staffed 24 hours a day? 

Yes.  At least one of our staff spends the night every night. 

Where do the dogs sleep?

The majority of dogs will sleep out with their friends. Some will even sleep in bed with us! Those that are crate trained at home will sleep in a crate. Some dogs need to be alone and really decompress at night; we have a variety of special places for them as well. 

 

Sign-up and Requirements

Are there any requirements for Daycare and Boarding?

Yes, we require that all dogs be up to date on all their vaccinations (Bordetella, Rabies and DHLPP), spayed/neutered and most importantly, cannot have any aggression to people or any dogs regardless of size, breed, etc.

How do I sign up? Can I take a tour? What is a Meet and Greet?

We have all potential new guests come in for a scheduled Meet and Greet where you and your dog take a tour of our facility fron to back. Give us a call to schedule! We will need proof of your dog’s vaccinations ahead of time so it's helpful to double check your dog's records. 

My dog is aggressive can he/she stay with you?

As we are a cage-free, open facility, where all the dogs are together, we do not allow aggressive dogs.

 

Reservations

Do I need to make a reservation?

Yes. Whether for daycare or boarding, reservations are required. 

Do you have a cancellation policy? 

Yes, for daycare visits only. We book up for daycare very quickly, so you have until 8:00am the day of to cancel your reservation. After that time, a $25 no-show fee will be applied to your monthly invoice. 

How quickly do you book up for holidays? 

For major holidays (Thanksgiving, Christmas, etc) we book up 2-3 months in advance. We host a wait list that tends to move 45 days before said holiday.

For all other holidays (Labor Day, 4th of July, etc) we book up 3-4 weeks in advance. 

 

General Questions

How many dogs do you have at one time?

Our Maximum is 65.

Do you mix big and little dogs?

No, we separate dogs by size, age and temperament.

Why is your staff so special?

All staff members have been carefully chosen not only for their love of dogs, but also their dedication and commitment to working with them. All staff members are certified in First Aid & CPR for dogs. We've hosted Q&As with different trainers to optimize the experience for our pack. 

Where do the dogs eat?

We have “stalls,” essentially small gated areas where each dog can eat and rest comfortably.  Every dog is separated for each meal. Some dogs need more one and one attention in order to eat. That's no problem! We have plenty of other spaces where your dog can eat comfortably.

I have more than one dog, can they sleep together?

Absolutely!

How can I see my dog's activity? 

Follow us on FB and Instagram! We update our content as much as possible. We welcome you to request photos or videos during your dog's visit. If you'd like to be tagged on Instagram, send us your handle!